We appreciate you for giving us the chance to become your premier Volkswagen dealership in Rochester, NY. We’re a family-owned and operated dealership that’s proud to be serving customers in the Pittsford area and beyond. When we say family-owned, we mean it. Mitch is the owner, Anne is the CFO, and their son Rich is the VP and head of marketing. We treat each and every one of our customers with the utmost respect because we believe you become a part of our family when you visit our VW dealer in NY. We’re a full-service dealership, meaning we’re here for you from start to finish of your automotive journey.
Whether you’re browsing for a new or pre-owned vehicle or you need maintenance to keep your ride running smoothly, we’ve got you covered at our Rochester dealership. Visit Ide VW of East Rochester today, and you’ll quickly understand why we’re a step above the rest!
On top of the comprehensive selection of vehicles available at our Volkswagen dealership in Rochester, NY, we also have an expert finance team that’s ready to assist you. After finding the perfect Webster commuter, your next step would be to apply for financing. While we understand you might be stressed out due to mediocre experiences at other dealerships, we promise it’s a painless process at the finance center in our Rochester dealership. We’ve worked with various credit backgrounds and have a fantastic relationship with our lenders. That means securing an auto loan is easier than ever at our VW dealer in NY. We’re here to help, and that begins with our exceptional finance team.
While our sales and finance teams will take great care of you during the buying process, we’re here for you long after you’ve left our Rochester dealership showroom. We believe that good customer service means taking care of our customers throughout their automotive journey. That’s why our Volkswagen dealership in Rochester, NY, is offering a complete service department with a state-of-the-art facility run by expert staff. Additionally, our parts department has plenty of genuine OEM parts for you to utilize, and we can even provide you with expert advice on your DIY auto project in Fairport.
Maintain your ride today with the service and parts center available at our VW dealer in NY. Don’t forget about our collision center that’s also here to provide you with loaner cars in the unfortunate event that you need one. Whatever your needs are, you can count on us for assistance.
We’re striving to be your one-stop-shop dealership at Ide VW of East Rochester. We want you to feel comfortable coming to us to have all of your automotive needs addressed. We’ll make sure you find the perfect vehicle for your East Rochester family and then help you maintain it so it runs for many miles ahead. We know purchasing a new car and maintaining it can be a stressful process, so we’re here to make it as easy as possible for you. The Ide Family of Dealerships believes in a simple business philosophy, “Be Fair and Honest,” and that’s evident as soon as you have the first interaction with our team. If there are any questions or concerns we can assist with, please let us know!
Noah really made my experience so much better! He helped me and made everything so much easier!
Quick, easy and painless. I would highly recommend Spencer and Dick IDE. Great service too.
Spencer was amazing to work with. He educated us about our car options without overwhelming us or pressuring us to rush into a decision. Would definitely recommend Ide VW!!
Ignition Switch recall. My service rep was Ty Shelton. He is professional, kind, patient. He helped me to fix my control panel on my dashboard. After the repair was completed. I consider him to be an asset to The Ide Volkswagon Team. Thank you, Stella Marie Marano
Katie was amazing to work with in ensuring my car would be safe and reliable to drive for a long trip quickly coming up. She worked with me to accommodate my work schedule. She kept me updated throughout the day and notified me of any other concerns as they came up. I really enjoyed working with her and appreciate all of her help. Noah is also friendly and helpful as always whenever we get the chance to interact with him.
Noah was phenomenal, he was very transparent and he helped me through a very stressful process. Noah and staff are very friendly.
Christina was great!
David was extremely helpful, and a man of transparency and integrity. I highly recommend him for anyone looking for a Volkswagen.
The car buying experience was so easy. The salesman Spencer was very accommodating, listened to what I needed, and helped me pick the perfect vehicle. Joe and Evan the sales managers were just as easy to speak with. What a great place!
Service was performed timely, manager explained what has to be done (rear window replaced due to defroster) need to schedule back.
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