Ide Family of Dealerships

Thank you Paul Palmer from Garbers service department.. You are my hero can't ty enough

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When I leased my first Accord in 2013 from Ide, I found out how easy and pleasant the experience could be. That’s why I leased my 2016 Accord from Ide, also. In 2019 I switched to a CR-V and had the same great customer experience I’d had in the past. Kiersten Herman provided the professional, courteous help I come to expect. She was very patient with me as I was undecided whether to stay with an Accord or go with something else. She knew her stuff when it came to the various models, options, and features. And kudos to Adam Weil, Sales Manager, for his professionalism throughout the process.

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We just purchased a 2019 Honda Accord sport during the Ides of March March sale. Al Gleichauf made the process the process very easy from start to finish. He exceeded our expectations and I would highly recommend him. Great job Al !

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Little bit of a wiat!! Went in for an inspection, my van didn't pass initially. They told me my rear rotors needed to be remachined and I had to have new rear break pads. I was happy with the service.. Thank you ide honda for keeping me safe on the road.. Now I'm on the road again and everything is ship shape!! Olny place I will go for Service for my Honda!! Service staff was also very friendly and helpful!!

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This is my second car from Ide Honda and both times they exceeded my expectations. Rick damico was my sales person both times and both times he was fantastic. He knows what matters tongue customer and he makes it happen to meet their needs. No nonsense, no coming in way high to do ridiculous negotiations, and no hidden fees or tricks. He clearly has been doing this a long time and it shows. Business is conducted in non hostile matter and that's what I love about it. I went to 3 other Honda dealers and it was very high pressure. That's why i always end up with Rick at IDE. Adam the sales manager will also right any wrongs immediatley. Thanks again Rick!

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My 2016 Honda Civic lease ended and I was way over my mileage obviously a major concern. I met with Rick Damico and we selected my next car, he was very honest in his approach but let me know he would do what he could to meet my expectations. I love my new 2019 Civic so needless to say Rick excelled and made this process flawless! Thanks Rick you certainly earned yourself a new customer!

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Had an oil change completed here. Waited longer than I was told and received a discount without asking or even thinking to ask. I will definitely be bringing my Honda back here. You don't come across customer service like this now a days. Customer satisfaction was more important to them than a few $ to them.

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Had a great experience with Cody Lach and Richard Lombardi, was super helpful relaying information to me and helping me get into a new car.

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Gerry was very helpful. Answered all of my questions and explained how leases work. Very responsive and accessible especially when responding to my texts. Car was ready for pick up as expected.

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My husband and I came to IDE to look for a new car after having good experiences with the service team. We were able to browse without being hassled, and when we were ready to test drive a car, Kiersten was right there to help. We ended up buying two new cars that day after Kiersten patiently walked us through all the options, helped with trade ins, and explained the financing deals. Both Kiersten and Ashley were professional and friendly, and obviously knowledgeable and organized. They made the entire process easier.

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We recently purchased a 2019 Honda CRV from Rick Damico. They didn't have the exact vehicle we wanted on the lot but located one at a nearby dealer in a timely manner. The negotiating was stress free and we got what we felt was a reasonable figure for the car we were trading in. When we picked up the new CRV Rick explained how everything worked and answered our questions related to the new technology with the new car. Rick is a very knowledgeable and personable salesperson. He made our purchase fun and stress-free.

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Our salesperson was Kiersten Herman.  She was extremely helpful, very well informed, and made the process smoothly efficient. She answered every question we had for her, and took the time to physically go through all the features our new HR-V has to offer, before we drove off the lot. She has followed up twice since we brought our vehicle home, to make sure all is well.  It has been a very positive first experience at Dick Ide.

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