Award Winning
Service & Parts
Your vehicle is in good hands at Ide VW of East Rochester.
Ide Family of Dealerships
We appreciate you for giving us the chance to become your premier Volkswagen dealership in Rochester, NY. We’re a family-owned and operated dealership that’s proud to be serving customers in the Pittsford area and beyond. When we say family-owned, we mean it. Mitch is the owner, Anne is the CFO, and their son Rich is the VP and head of marketing. We treat each and every one of our customers with the utmost respect because we believe you become a part of our family when you visit our VW dealer in NY. We’re a full-service dealership, meaning we’re here for you from start to finish of your automotive journey.
Whether you’re browsing for a new or pre-owned vehicle or you need maintenance to keep your ride running smoothly, we’ve got you covered at our Rochester dealership. Visit Ide VW of East Rochester today, and you’ll quickly understand why we’re a step above the rest!
Automotive Financing Made Easy at Ide VW of East Rochester
On top of the comprehensive selection of vehicles available at our Volkswagen dealership in Rochester, NY, we also have an expert finance team that’s ready to assist you. After finding the perfect Webster commuter, your next step would be to apply for financing. While we understand you might be stressed out due to mediocre experiences at other dealerships, we promise it’s a painless process at the finance center in our Rochester dealership. We’ve worked with various credit backgrounds and have a fantastic relationship with our lenders. That means securing an auto loan is easier than ever at our VW dealer in NY. We’re here to help, and that begins with our exceptional finance team.
Certified Service & Genuine OEM Parts Available at Ide VW of East Rochester
While our sales and finance teams will take great care of you during the buying process, we’re here for you long after you’ve left our Rochester dealership showroom. We believe that good customer service means taking care of our customers throughout their automotive journey. That’s why our Volkswagen dealership in Rochester, NY, is offering a complete service department with a state-of-the-art facility run by expert staff. Additionally, our parts department has plenty of genuine OEM parts for you to utilize, and we can even provide you with expert advice on your DIY auto project in Fairport.
Maintain your ride today with the service and parts center available at our VW dealer in NY. Don’t forget about our collision center that’s also here to provide you with loaner cars in the unfortunate event that you need one. Whatever your needs are, you can count on us for assistance.
Address Your Automotive Needs Today at Ide VW of East Rochester
We’re striving to be your one-stop-shop dealership at Ide VW of East Rochester. We want you to feel comfortable coming to us to have all of your automotive needs addressed. We’ll make sure you find the perfect vehicle for your Rochester family and then help you maintain it so it runs for many miles ahead. We know purchasing a new car and maintaining it can be a stressful process, so we’re here to make it as easy as possible for you. The Ide Family of Dealerships believes in a simple business philosophy, “Be Fair and Honest,” and that’s evident as soon as you have the first interaction with our team. If there are any questions or concerns we can assist with, please let us know!
Customers
Love Us!
I was politely taken care of promptly. However, the personel seemed indifferent
Kiersten was great to work with at Ide! She got me right into the car I wanted. I highly recommend her and the team at Ide.
I like the drive in drop off area and the waiting room. The service desk people are friendly.
This was my first VW and first time working through IDE. Spencer was extremely helpful and made the sale process seamless. I told him what we wanted and the price we wanted to pay, and he got us there. Highly recommend!
It was a great experience. No hassles, the sales person did not push anything on me to purchase. Provided other options if I was interested.
Spencer and the team at Ide made the process of transition from a lease to a new car so smooth! It was a quick and easy process with great support.
This is the third VW we purchased from IDE in the last 5 years. I shopped around 5 years ago when first purchasing a VW, going to other authorized dealers, but came back to IDE (car shopping and negotiating is not something I like to do). I appreciate IDE's no pressure and honest approach and have found everyone on staff (including the service and finance departments) to be courteous and helpful. Also, we are Penfield residents and are aware of the charitable donations that IDE does throughout the community, so we are happy to give them our business. I purchased a ...
Spencer and the whole team at IDE Volkswagen were great throughout the entire process! Communication was great and made the entire experience as quick and easy as possible.
I hate car shopping. Spencer and Ide made this a quick and painless process. Thank you!
Spencer was so helpful!! I don’t know much about cars and this was my first time purchasing a car on my own. He made me feel super comfortable and throughly explained everything in a way that was easy to understand. We went to multiple dealerships and the choice to go with IDE Volkswagen was obvious based the deal, service from Spencer, and kindness of everyone there!
David Both Chip & I are pleased with your professionalism. You came in on your day off to deliver our new purchase. You answered all of our questions to our satisfaction. Your friend & co-worker Nick was professional also. You made the entire process pleasurable. Thank you, Chip & Kathy
Jim is the best.
Christina was great. She went above and beyond to make sure we got exactly what we wanted.
It was fast and they give me the attention and knowledge of what I need to hear about my car
Located in
Rochester, NY
WEATHER
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(585) 586-2225
Call Now333 North Washington Street • Rochester, NY 14445
Get DirectionsToday's Hours:
Sales: Closed
Service: Closed
Parts: Closed