Ide Family of Dealerships

I purchased a 2019 Jetta SEL. The price was the best I could find and the service was perfect. I worked with Nick Marchioli in sales and he was very knowledgeable and was not pushy at all. Love my experience at Ide Volkswagen!

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Spencer was wonderful, he made leasing my new vehicle very easy. He was thorough, calm and polite. I would strong recommend his services and ide volkswagen.

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Everyone was awesome and very helpful. Spencer explained and showed me all the new features, so it was easy to figure out. I would definitely recommend them to anyone looking to buy a car !!

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Spencer was very friendly and personable. I came in with a specific request for a vehicle and he accommodated my needs to make sure I was taken care of! Much appreciated.

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Had a wonderful experience at IDE Volkswagen! Was honestly not even set on buying a new car was just looking; working with Nick made the commitment to buying a no brainer. After being to a few other dealerships browsing earlier in the day, the atmosphere at IDE was a breath of fresh air!! Everything was so smooth, calm and supportive that we ended up buying that same day. Nick was incredibly informative and professional and took the time to listen to what we were looking for in a vehicle and make suggestions. Nick also went above and beyond explaining all ...

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This was my first purchase from a dealership and Nick and the rest of the Ide Volkswagen staff were very professional and helpful throughout the purchasing process. I will definitely recommend them to friends and family going forward.

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I had been to a bunch of other dealerships and was sick of all the cheesy sales tactics and high pressure environment. Working with David and the IDE VW team was a breath of fresh air. The best way I can describe it is that I felt like I was at a grown up dealership. He listened to what my needs were and didn’t try to sell me on a bunch of extra features that I didn’t want. No haggling necessary. I told them what I was comfortable paying and they made it happen. I would absolutely do ...

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I knew the second David said hello he was going to be amazing. Friendly,funny, just did everything he said and then more to make sure we were happy and satisfied. Dealerships would be flooded if they had sales people like him. Very trustworthy go see for yourself why Dick Ide is awesome! Kathe D'Alfonso

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This was my first purchase at Ide Volkswagen with David Ruzhansky. I was impressed by his professionalism, willingness to work with me whether I ended up buying here or not, and he made the whole buying process easy and efficient. He followed up with me the next day to make sure I had no questions or issues.... I would definitely recommend him to anyone interested in buying or leasing a car at Ide.

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Very easy car buying experience, was worth driving the hour and a half for the smooth process. Spencer was helpful and professional. I would purchase from the dealership again.

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Ide is simply an amazing dealership to work with! My latest experience with Spencer just confirmed that yet again. Pleasant, positive and accommodating. He made the process easy and extremely fast! They always work with you and try to make sure you are getting what you asked for. I will and have recommended Ide many times and I have already passed on my high praise for Spencer to friends and family. I never dread the car buying experience, thanks to Ide and their team. Thank you, Spencer!!

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David Ruzhansky was very professional and courteous. This is my second time purchasing a vehicle from him and he is the best! I would highly recommend him and the dealership for any car purchases.

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Spencer and IDE provided the easiest car buying experience we’ve ever had! They were ready to make a deal with us and didn’t play the numbers game. Spencer was friendly and helpful through the whole experience. Excited to get our ID. 4 from IDE!

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This is my first experience with Ide Volkswagen and I couldn't be happier. Spencer got me a great deal on the vehicle that I wanted and the process was seamless. From buying my old car to transferring my plates and insurance, everything went very smoothly. Definitely worth checking out.

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Last week I got my VW Jetta through David. He was most pleasant, very helpful - he really made the experience of buying a car easy and not stressful. Thank you David! - Maria Mazurek, Rochester

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What a fantastic bunch of humans!! It was my second Dick Ide purchase and will never go anywhere else! Jim in service is the man!!

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I had great service thanks to IDE Volkswagen!!! Thanks to the service team and David my sales rep!!!! Jaelen Gross loyal customer!!

I bought a 2017 GTI from IDE and could not have been more happy. Sales was great and all my encounters with service after the purchase were great! I had such a good experience with the dealership I traded my 2017 GTI for a 2019 GTI. I continued to be treated like my business was valued and was always able to get my cars service completed like it was their own! Based on all my great experiences, I have added a new 2021 Cross Sport to the house and could not be more happy! I strongly recommend IDE VW to everyone!!

I recently bought a Jetta - Spencer made everything so easy. He was very nice and accommodating

Ide Volkswagen is simply the best dealership in my experience. Have serviced my Volkswagens with them over the years. Leased my 2019 Jetta from them, great experience. The staff are friendly and eager to help with everything. Definitely recommend Ide VW.

I had my usual winter service done expertly. This is really normal and expected. What was unusual is that I had a specialty shop relay added to my car. There were no problems, the item was installed perfectly and it is operating as designed.

This is my 5th lease in the last 12+ years! I can't say enough good things about the entire experience! Spencer was really easy to talk to and deal with. He is more of a "Customer Advocate" than a "Sales Guy". You will not be disappointed with Spencer and/or the entire staff here!!

They are just the best. Great customer service!

They help you at anytime

I quite a few issues with my 2018 GTI. I worked with VW corporate for quite some time and negotiations stalled. However, Nick Weiss and Joe Preteroti worked with me to get us into a new vehicle.