Ide Family of Dealerships

Quoted me a price on the phone and nothing changed when I got there. Joe Preteroti, my Salesman, was very helpful snd easy to work with. He gave me the best deal of the 3 dealers I visited. Spencer Clark described all the features in the car with great detail. The whole experience was well worth the drive from Canandaigua.

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No pressure, very informative, sales staff. After visiting different dealers received best deal from Joe at IDE VW. They also took the time to explain all the important features on the car while adjusting to social distancing guidelines. Very impressed with this dealership so far.

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Ide VW was great to work with, especially during these times. Joe was quick to reach out to set up an appointment and have a model I was interested in ready to go for me to look at. Spencer took time to go around the vehicle with me answering my questions and discussing the specs. Ide got back to me very quickly with any questions I had and made the process very smooth and easy.

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Super friendly and accommodating sales team. Sales Manager Joe Preteroti took the time during the craziness of the month of April 2020 to respond to my multiple phone calls and graciously gave me the chance to test drive 3 different vehicles before finally deciding on the best one for me. I think he worked every day for 3 weeks straight! I love my Tiguan!

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Great experience, great cars. It was very easy to set up an appointment and come in. Very easy on the pricing, and the cars are very safe.

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I don't purchase new cars very often, and never look forward to the negotiation process. I spent a lot of time researching pricing and dealer reviews before choosing a car from Ide Volkswagen. I worked with Nick Weis and Sales Manager Joe Preteroti. No stress, no pressure.  A total win-win to me. Both Nick and Joe are extremely personable, fair, up-front, and I believe they are sincere when they say to let them know if there is anything I need or they can help me with in the future. Thanks, guys.

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I don't purchase new cars very often, and never look forward to the negotiation process. I spent a lot of time researching pricing and dealer reviews before choosing a car from Ide Volkswagen. I started by requesting a price quote online for the car I was interested in. Nick Weis called me and since it was during the pandemic protocol, I made an appointment to go talk with him. What a pleasant experience. Nick is personable, knowledgeable, and low-key. There was never any pressure at all. Dealing with Nick, who in turn has to deal with the boss, Joe Preteroti, ...

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Everyone shops around for cars. Another dealer offered to match the pricing that Ide was providing us but they simply did not match the customer service and friendliness that we were given at Ide. From the manager to the sales team to the finance team, everyone was patient, respectful and just good people to work with. They listened to our needs and wishes and went above and beyond to meet them. Overall the experience was very personable even through the unprecedented time we are living in right now. We've only had the car for a little while but it is ...

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I had a great experience working with Joe! Purchasing my new car was an easy process and I experienced great customer service throughout the entire process.

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Having another car from David Ruzhansky. Thank you for working with me on the best deal on my payment for new 2020 Passat. Looking forward to enjoy my car for another 3 years.

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Great job Spencer. I love the new ride. Thank you and Joe for the great service you provided in purchasing my two volkswagen cross sports.

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David provides excellent customer service and has thorough understanding of the vehicles. I love my new Arteon and it was a pleasure to work with David!

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David was very responsive and understood all of our needs. He was also easy to interact with and had a fantastic knowledge of his products.

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I was very satisfied with my experience at Ide VW. Mr. Ruzhansky was an excellent shepherd through the process, explained things clearly and succinctly, and was very easy and pleasant to interact with.

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I just bought a new-to-me 2014 VW CC. I love it! The whole experience was quick and easy- I found a car I liked, Dave helped me to look at that one and compare it to others on the lot. When it came time to make the purchase, it was painless-Dave took care of everything! I would definitely buy another car from Ide and from Dave again. Thank you for my (new) VW!

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