Customer Testimonials

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DealerRater Aug 21, 2018
 

I had a great experience at Ide Volkswagen. They helped me feel good about the car I was purchasing and were willing to do whatever they needed to find my next car.

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DealerRater Aug 15, 2018
 

After checking in with David Ruzhansky and looking at other dealerships in the area over the course of nearly 6 months, we decided to go back to Ide and strike a deal with David. He made it very easy and pleasant, not to mention that we got the best deal around. Mike Anello also made closing out the financial end of our deal a pleasure. We will definitely go back to Ide.

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DealerRater Aug 15, 2018
 

I cannot say enough good things about Ide and their entire team!! They made my car buying experience fun(believe it or not) fast and an enjoyable experience with none of the dread of the usual trip to a dealership. I heard many great things about Ide, and now I see why. I truly walked away with the vehicle I wanted and felt I was treated fairly and valued as a new customer and now one for life. Thank you, Antonio, for working with me and understanding my needs and parameters. You were fantastic. I highly recommend you and your entire staff and have passed on my experience to friends and family. I’m so happy with my new Tiguan!!

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DealerRater Aug 15, 2018
 

We purchased a 2018 Tiguan a few months ago and liked it so much that we decided to purchase another one. We returned to Ide VW in Rochester to work with Nick Weis again. He is polite, responsive, and very fair with price negotiations. I highly recommend Ide and specifically Nick.

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Google Aug 15, 2018
 

After checking in with David Ruzhansky and looking at other dealerships in the area over the course of nearly 6 months, we decided to go back to Ide and strike a deal with David. He made it very easy and pleasant, not to mention that we got the best deal around. Mike Anello also made closing out the financial end of our deal a pleasure. We will definitely go back to Ide.

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Google Aug 10, 2018
 

I had an awesome experience at Ide VW. I initially wasn't looking at this brand, but was given some insight about a Jetta that may be a good fit. It ended up being exactly what I was looking for! I dealt with Antonio & Paul. Very friendly, straight to the point, and provided great customer service. I did not feel pressured or was given the stereotypical car salesman treatment. Would highly recommend!

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DealerRater Aug 6, 2018
 

I had been to other dealerships where they didn't really listen to what I was saying. David Ruzhansky answered some of my initial questions over email before I stepped foot into the dealership. From the beginning I felt like my needs were heard. David helped get me to the best price for the exact vehicle I wanted. He was patient with all my questions as this was my first time buying a car on my own. The whole process was smooth and easy and I never once felt pressured to buy anything. I am very happy with my new car and am glad everyone at Ide made the experience a good one.

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DealerRater Jul 26, 2018
 

I found the car I wanted on line( 2018 VW alltrack SE grey with MANUAL transmision but dealer in Columbus,Ohio was unable to work out a trade. I contacted David Ruzhansky at Ide by phone and made arrangements to buy the car. I put a down payment on VISA and flew to Rochester with a certified check the next week. David explained what I needed to do to buy the car, clearly and patiently. Even came in on his day off to meet me at the dealer and close. He even contacted my insurance agent and had a copy of the proof of insurance in the car when I arrived. The price was even less than listed on line. And he recommended a good BBQ place too. Great service.. E. A.

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DealerRater Jul 26, 2018
 

I worked with David Ruzhansky to purchase my vehicle. He was very helpful, answering all my questions and responding to any emails quickly. The whole car buying process was very straight forward. I would work with David and the Ide dealership again.

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DealerRater Jul 24, 2018
 

The salesman I worked with, Antonio Gonzalez, was very easy toward with and exhibited lots of patience throughout the process. I returned several times and Antonio hung in there until the sale was closed. I was quoted a fair price and ultimately i was very pleased with my purchase. Mike Anello, in the financial was also a joy to work with. He made the process easy and fun.

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