I was looking for a specific VW and they had it priced better than Buffalo dealerships. They are a professional group of salespersons and I would recommend them to anyone.
I brought in my son to help him buy/lease his first vehicle. Antonio did an excellent job explaining the options between buying and leasing, various models, options, etc. In the end, we went with a 3 yr lease on a car that's perfect for my son's job and lifestyle. I would highly recommend Antonio to anyone looking to buy or lease a new VW. He made the experience much easier and enjoyable than what I had been used to.
Called on Tuesday and advised what I wanted and drove my Jetta home on Wednesday. Excellent service! I will be back. Truly a great experience!
I have an old bug, 2000. She has some challenges and Ide has rocked every visit. Great staff polite and thorough. Wouldn't take Bug anywhere else.
Our car buying experience at Ide Volkswagen was by far the easiest one yet. David was incredibly helpful, friendly, and knowledgeable. We never once felt pressured to just pick a car, he made sure we found exactly what met our needs. David followed up with us several days later to see if we had any questions and asked us to contact him if anything came up. Our buying experience with Mike was equally great, he was friendly and very efficient. Without hesitation, I would recommend David, Mike, and Ide Volkswagen!
We were looking for a particular Volkswagen and IDE had the vehicle. David helped us with our purchase over the phone so that after our 5 hour drive to pick up the car we just had to sign and then drive (just like the commercial). Beautiful facility and the transaction could not have gone better. I would highly recommend this dealership.
I work 5 min from another vw dealer and still drive the extra to come here when my car needs service. The service staff is wonderful and when I've gotten quotes they've always been accurate. I've told all of my VW friends to skip the other guys and head here. They treat me better as a person and the prices have always been better when I shopped around for quotes. They've also invested a lot in upgrading the facility over the past 2 years. The waiting room has several different areas so you can find a spot that suits you near the TV or in a quieter spot to do some work. They have a vending machine and lots of free coffee and tea options. They are good with updates on progress and time to completion as well.
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