This is the second VW that David has helped me with leasing. He was very helpful and explained everything clearly for me. Another great experience
David was very helpful throughout the entire process. He was very knowledgeable about the car. He treated me and my dad well and was very fair in the deal he made with us.
Jim is the best service advisor ! Will definitely be buying my new car from IDE Volkswagen.
I came to the dealership just to look, and left with a car and a smile that same day. Antonio approached me in the friendliest manner, very relaxed and willing to answer all my questions. We test drove a couple different models and found the perfect fit. I appreciated Antonio's willingness to communicate with me even after I left the dealership. It has been about a month and I still reach out to him with questions with which he quickly responds. I would recommend Antonio to anyone looking to buy a vehicle! Thank you!
Dave worked great with me and was very good at working within my budget and within a short time frame (even on a thanksgiving week). Honest and communicative at every step of the process. The work he did goes beyond what was expected with the already good service at Ide.
We had a very pleasant experience working with David Ruzhansky when my son was buying his first car. We had test driven several other brands, but sitting down and talking with David about the benefits of a VW (used), the service offerings, plus a test drive of three different cars convinced us working with Ide Volkswagen was the way to go. We walked away feeling very positive about the experience, and my son felt very supported and informed throughout the process. We would work with David again!!
From the moment I communicate with Christian the sales person, everyone in that dealership smile and welcome me into your dealership family. The transaction went as smooth like no other in my life over 50 years old .You IDE has won my loyalty for as long as I live in Rochester. Thank you from my family to yours P.s. Service you next but expect the same friendly feeling will be given.
Great service department unfortunately were unable to help with my repair because of a prior dealerships work but were very prompt courteous and ready to help me, I would absolutely bring my car back to Jim in the service department next time I am in a bind.
We had a such an easy experience and Spencer was able to get us everything we had on our list for our car! Made the whole experience an easy one! Definitely recommend this place to anyone
Christian Sargent was great. IDE VW was very helpful with getting me in my new ride. I appreciate the 5 star service. Would recommend to a friend.