Contact Us

Let’s get you to the right people.

Have a question about a vehicle, your next service visit, or a part for your VW? Choose a department below or send us a message.

How can we help?

Parts & accessories

Get help checking a part’s fit, availability and price. Have your VIN or part number handy if you can.

(585) 586-4902

Ask Our Parts Team

Visit Ide Volkswagen.

333 North Washington Street
East Rochester, NY 14445

Department hours.

Phone Numbers:Sales Hours:
  • Mon - Thu9:00 AM - 7:00 PM
  • Fri9:00 AM - 5:00 PM
  • Sat9:00 AM - 5:00 PM
  • SunClosed
Service Hours:
  • Mon - Thu7:30 AM - 6:00 PM
  • Fri7:30 AM - 5:00 PM
  • Sat8:00 AM - 2:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 5:00 PM
  • Sat8:00 AM - 2:00 PM
  • SunClosed
Collision Hours:
  • Mon - Fri8:00 AM - 5:00 PM
  • Sat - SunClosed

Send us a message.

Tell us how we can help and how to reach you. For a service appointment, use our service scheduler.

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